error logging - How can I get a log file from an Android device when the issue makes the user pull the battery? -

error logging - How can I get a log file from an Android device when the issue makes the user pull the battery? -

i work on app runs fine on android devices; however, user complains app repeatedly causes device freeze such has pull battery. can log file user can figure out caused freeze? ordinarily inquire users repro crash , run catlog next log; however, in case running catlog after battery pull doesn't seem useful info in log.

ask him nail home , wait min or two.

if device slow, might frozen respond. android designed robust.

android error-logging